Acknowledgement of Country and Inclusion Statement
In the spirit of reconciliation, With Wings of Grace acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
With Wings of Grace is committed to fostering a culturally safe and supportive service which values inclusion, where we celebrate and embrace the individual diversity of identity and intersectionality, and welcome people from all backgrounds, genders, sexualities, cultures, bodies and abilities.
Privacy Policy & Terms of Use
With Wings of Grace is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how With Wings of Grace will collect and use your personal information. We are bound by the National Privacy Principles as set out in the Commonwealth Privacy Act 1988. This policy statement affirms our commitment to comply with those principles.
Any personal information that you provide on this website is controlled by With Wings of Grace which is registered as a business in Australia with Australian Business Number (ABN 74872567 268).
To conduct business with our customers we may hold personal information such as contact details of individuals including name, email, contact phone number, as well as details of the information you are requesting and any messages you wish to send to With Wings of Grace when you visit or register on our website.
Your personal information will be used for business purposes only, such as to respond to any requests, questions, orders, enquiries and complaints received by you, and to provide services subsequently requested by you. This subsequent processing may include processing to manage and update you on your account, and to send you updates from With Wings of Grace including our newsletter, any special offers/promotions and events that we believe will be of interest to you.
You may also be asked to provide personal information to With Wings of Grace when you are contacted via phone, email or letter. When you provide personal information to With Wings of Grace this information will be treated in accordance with this Privacy Policy. If ordering a product or service from us, you may need to provide personal details so that the order can be completed. In some cases, you will be directed to a third party site which will collect this information from you to process your order.
Your personal information will not be used or disclosed to any third parties without the individual’s consent, or the law permits its use for other purposes. With Wings of Grace will release your personal information when required to do so for legal or regulatory purposes or as part of legal proceedings. We do not routinely disclose your personal information to any other person or organisation.
You can request access to personal information we may hold about you. With Wings of Grace will provide a person’s information to that person within 7 days of that request. Any request received by With Wings of Grace to have an individual’s personal information removed from the mailing list will be actioned within 7 days.
We reserve the right to revise our Privacy Policy or any part of it from time to time. Please review this Privacy Policy periodically for any changes. If we make material changes to this Privacy policy, we will notify you by email or by notice on our website www.withwingsofgrace.com.au
Use of Cookies
With Wings of Grace may use cookies to monitor how people use our website to help provide a better service. Cookies make it easier for you to log on and use the website in future visits and personalise the content of the website for you. If you do not want cookies downloaded on your device, you can restrict or disable them by adjusting your settings on your browser. However, you may not be able to use some of the features on our website without cookies.
Complaints
If you have a concern, please raise it with With Wings of Grace first as we may be able to resolve the issue. You can speak to Kylie Gangemi or use the contact us page to send a message to the email address on this website. Every attempt will be made to settle your complaint, however If you are still concerned, you may lodge a formal complaint with the Privacy Commissioner, Office of the Federal Privacy Commissioner, GPO Box 5218, Sydney NSW 1042.
Disclaimer Notice
This work has been produced for authorised recipients only. While every care has been taken in the production of this material, no legal responsibility or liability is accepted, warranted or implied by With Wings of Grace (ABN 74872567 268).
Copyright Notice
Copyright 2023 All Rights Reserved. Except as permitted under the Copyright Act 1968 (Cth), no part of this publication may be reproduced without the specific written permission of With Wings of Grace (ABN 74872567 268).